Good website navigation helps visitors find important information without having to search through every page. Organise your navigation around what visitors are most likely to need, rather than trying to include every page.
1. List your most important pages
Start by identifying the pages visitors need most.
For a typical business website, these might include:
Home
About
Services
FAQs
Contact
Larger websites may need additional sections.
2. Put the most important pages in the main navigation
Choose the pages that should be accessible from the main menu.
Example:
Home | About | Services | FAQs | Contact
You do not need to include every page in the main navigation. Less important pages can be linked from relevant sections, the footer or other pages.
3. Group related pages
If you have several pages covering similar services or information, organise them under a relevant category.
Example:
Services
Website Design
Website Development
Website Maintenance
This keeps the main navigation manageable while giving visitors access to individual pages.
4. Use clear labels
Navigation labels should tell visitors what they will find when they click.
Use familiar terms such as:
Services
About
Contact
Pricing
FAQs
Avoid unclear or overly creative labels that make visitors guess what the page contains.
5. Keep navigation consistent
Use the same main navigation throughout the website.
Visitors should not have to learn a different menu on every page.
The logo should also normally provide a clear way to return to the homepage.
6. Check the navigation on mobile
Mobile websites often use a collapsed menu.
Test it to make sure visitors can:
Open the menu easily.
Understand the available options.
Reach important pages quickly.
Return to previous or higher-level sections.
7. Test the navigation with real tasks
Do not only check whether the menu looks good. Test whether it works.
Try tasks such as:
Find the company’s main service.
Find out how to contact the business.
Find information about pricing.
If these tasks are difficult, simplify the navigation or reorganise the pages.

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