Having your Google Ads account suspended can be detrimental to your Pay Per Click advertising efforts. Understanding why your Google Ads account is suspended, including issues like suspicious payments or misrepresentation, as well as knowing the suspension policies, common violations, and the appeals process, is crucial for advertisers looking to avoid account termination.
Knowing how to fix Google Ads suspended account and what to do if your Google Ads account is suspended can save your campaigns from prolonged downtime.
One key reason to work with a Google Partner agency like UTDS Optimal Choice is our enhanced control over Google Ads accounts and our direct connection with the Google team. By partnering with us, you can be confident that your account will stay aligned with all policies, minimising the risk of suspension and ensuring consistent, worry-free management.
What To Do If Your Google Ads Account Suspended
Google Ads Account Suspension: What You Need To Know
Google Ads outline policies that all advertisers must abide by to maintain access to their pay per click advertising platform and tools. Failure to follow these Google Ads guidelines can result in your Google Ads account being suspended temporarily or permanently.
If you find your Google Ads account suspended for no reason or specific issues like suspicious payments, understanding the cause is essential. This guide will also help with how to fix Google Ads suspended account and what to do if your Google Ads account is suspended.
Common Reasons Why Your Google Ads Account is Suspended
Some of the most common violations that prompt Google Ads account suspensions include:
- Circumventing systems: Attempting to work around Google Ads rules or optimise rankings in ways that violate policies.
- Trademark infringement: Using other company’s brand names or trademarks improperly in ad copy or landing pages.
- Poor ad quality: Having excessive spelling errors, misleading information, or other issues with ad content.
- Inappropriate content: Directing users to unsuitable or offensive landing pages via Google Ads.
- Invalid clicks: Artificially inflating traffic or conversions through click spam, bots, or other invalid sources.
- Enabling dishonest behaviour: Facilitating or promoting dishonest or illegal activities through Google Ads.
- Suspicious payments: Payments made through compromised payment methods can lead to your Google Ads account suspended suspicious payments.
Understanding why your Google Ads account is suspended can help in quickly resolving the issue. If you one of your ads is disapproved, you can appeal here . Similarly, if your Google Ads Account Suspended, you can appeal here.
Understanding Google Ads Account Suspension Notices
When Google Ads suspends an advertiser’s account, whether it is a Google Ads manager account or a standard account, an email notification is sent detailing the suspension policy violation. Some key details provided include:
- The specific Google Ads policy violated
- Examples of non-compliant ad content or targeting
- Whether the Google Ads suspension is temporary or permanent
- Instructions and time frame for appealing the decision
- Steps to request reconsideration after making corrections
Being aware of the violation explanation in a Google Ads account suspension notice allows quickly identifying issues and starting the appeal process if warranted.
Why Is My Google Ads Account Suspended?
Having your Google Ads account suspended can be a frustrating experience, especially if you are unsure of the reasons behind it. Understanding the common causes of account suspension can help you identify and rectify the issues more quickly.
Common Google Ads Policy Violations
While there are many potential infractions that can lead to Google Ads suspensions, some specific violations result in more frequent suspensions and bans. If you find your Google Ads account suspended for no reason, it might be due to one of these common issues:
Suspicious Payments
One of the frequent reasons for a Google Ads account suspension is suspicious payments. This issue arises when Google detects unusual or unauthorised payment activity on your account. To prevent this issue, consider the following:
- Use Valid Payment Methods:
- Ensure that your payment methods are valid and up-to-date.
- Regularly verify your billing information for any discrepancies.
- Monitor Payment Activity:
- Keep an eye on your account for any unusual or unauthorised transactions.
- Address any issues with your bank or payment provider promptly.
- Implement Security Measures:
- Use secure payment gateways to protect your transactions.
- Enable notifications for payment activities to catch any suspicious actions early.
By taking these precautions, you can minimise the risk of having your Google Ads account suspended due to suspicious payment activities.
Trademark Violations
Using another company’s trademarks improperly frequently triggers Google Ads suspensions. This includes:
- Keyword stuffing with other brand names
- Bidding on competitors’ trademarks as keywords
- Using trademarks misleadingly in ad copy
- Making unsubstantiated comparative claims about competitors
Avoiding trademark conflicts requires carefully vetting ad copy, keywords, and landing pages.
Counterfeit Products
Promoting or facilitating the sale of counterfeit goods will cause Google Ads accounts to be banned swiftly and permanently. This can result in your Google Ads account being suspended for no apparent reason at first glance. Avoid:
- Selling fake replicas of luxury, tech, or patented products
- Directing users to sites selling inauthentic goods
- Making it difficult to discern the authenticity of products
Google Ads has a zero-tolerance policy for advertising counterfeits.
Inappropriate Content
Google does not tolerate ads that direct users to landing pages with inappropriate or offensive content. To avoid this, ensure your ads and landing pages comply with Google’s content policies:
- Avoid Prohibited Content:
- Do not include sexually explicit material, hate speech, or violent content. Check here to know more about Adult Content Policy
- Refrain from promoting discrimination, illegal activities, or misleading information.
- Adhere to Google’s Guidelines:
- Regularly review Google’s advertising policies to ensure compliance.
- Make necessary adjustments to your ads and landing pages to align with these guidelines.
- Maintain Quality and Relevance:
- Ensure that the content on your landing pages is relevant to your ads.
- Provide a positive user experience by offering valuable and appropriate information.
Following these guidelines will help you avoid suspensions related to inappropriate content.
Misrepresentation
Misrepresentation involves deceptive practices like misleading or unrealistic promotions, which can lead to your Google Ads account being suspended. These include:
- Luring users to sites under false pretences
- Having ad/landing page content mismatch
- Promising products, services, or outcomes that can’t be delivered
Any type of bait-and-switch practices or blatantly misleading users will raise red flags and can result in a Google Ads account suspended misrepresentation notice.
Invalid Clicks
Generating invalid clicks is a serious violation that can lead to a Google Ads account suspension. Invalid clicks can arise from various activities, including click spam and bot traffic. To prevent this, follow these practices:
- Monitor Traffic Sources:
- Keep track of where your clicks are coming from.
- Identify and block sources of invalid traffic.
- Implement Click Fraud Protection:
- Use click fraud detection software to safeguard your campaigns.
- Regularly analyse click patterns to identify suspicious activity.
- Maintain Transparency:
- Ensure that your ads are not incentivising users to click without genuine interest.
- Avoid any practices that may artificially inflate your click-through rates (CTR).
By maintaining transparency and monitoring traffic, you can avoid the repercussions of generating invalid clicks.
Privacy Violations
Respecting users privacy is paramount. Google Ads infractions like:
- omission of relevant information
- Sharing or selling data without consent
- Collecting personally identifiable information deceptively
- Targeting minors with adult content promotions can create serious problems with account suspensions.
Policy Violations
Adhering to Google Ads’ strict policies is crucial to avoid suspensions. Common policy violations include promoting prohibited content, circumventing systems, and enabling dishonest behaviour. Here’s how to stay compliant:
- Understand Prohibited Content:
- Familiarise yourself with Google’s list of prohibited content.
- Ensure your ads do not promote illegal products or services.
- Avoid Circumventing Systems:
- Do not attempt to manipulate Google’s ad review process.
- Refrain from using tactics that bypass Google’s ad serving controls.
- Promote Honest Behaviour:
- Ensure your ads are truthful and not misleading.
- Provide accurate information about your products or services.
- Regularly Review Policies:
- Stay updated on changes to Google’s advertising policies.
- Conduct regular ppc audits of your ads to ensure ongoing compliance.
By following these guidelines, you can minimise the risk of policy violations and keep your Google Ads account in good standing.
How To Appeal For Suspended Google Ads Account
If you believe your Google Ads suspension is unwarranted or want a second chance after fixing problems, you can submit a Google Ads suspended account appeal or request reinstatement. Here are some tips for successfully navigating these options:
- Act quickly: Appeal within the window specified in the Google Ads notice, usually 5-7 days.
- Be honest: Don’t deny true policy violations. Explain oversights and how you’ve addressed them.
- Correct issues: Fix flagged ad content, targeting options, etc., before requesting reinstatement.
- Highlight improvements: Demonstrate steps taken and controls implemented to avoid further Google Ads violations.
- Request human review: If automated reviews uphold the suspension, ask for a specialist to manually reevaluate.
- Request a review: After correcting the issues, ask Google to review your account to lift the suspension or Partner with a Google Partner Agency who has close contact with Google team.
How To Avoid Unwanted Google Ads Account Suspension
The best approach is being proactive and avoiding policy violations that trigger Google Ads suspensions in the first place. Ensure your payment method is up-to-date and correct, and avoid any misleading or unrealistic promotions. Here are some best practices advertisers should follow:
- Review Google Ads policies thoroughly and regularly
- Use common sense vetting for ad content and landing pages
- Monitor Google Ads accounts for sudden changes signalling problems
- Outsource PPC Ad management to a reputable Google Partner
- Learn from others’ Google Ads violations shared in forums and news sites
Staying in good standing takes work but pays off by enabling uninterrupted access to Google’s highly effective advertising system and features. Avoiding unwanted Google Ads suspensions or quickly appealing them after making fixes should be top priorities for advertisers.
Benefits Of Appealing Wrongful Account Suspension
If your account was suspended unjustly, appealing should absolutely be considered. When successful, Google Ads suspended account appeals can enable:
- Quickly reinstating accounts to prevent costly disruptions
- Resuming campaign optimisations already underway
- Recouping credentials and performance history
- Avoiding lost revenue from interruptions
- Preserving the ability to re-engage previous site visitors
Essentially, acting on the Google Ads appeal process helps advertisers efficiently get accounts back on track after incorrect or overly harsh suspensions.
Want Free Consultation?
Want Free Consultation? As a Certified Google Partner, we have the expertise to manage your Google Ads account and prevent your Google Ads account from getting suspended. With years of experience optimising PPC campaigns, we know how to avoid policy violations and other issues that can lead to account bans.
We’re UTDS Optimal Choice, and we will set up your campaigns using best practices that align with Google’s guidelines. We’ll choose compliant keywords, write clear ad copy, and configure targeting settings to reach your ideal audience while avoiding irrelevant or risky placements.
So don’t leave your Google Ads account vulnerable to suspension. Let our Google Partner Agency manage your campaigns safely and effectively. We have the know-how to help your ads succeed while keeping your account in good standing. Contact us now to learn more about our PPC campaign management services.