How do I view login history for a user?

To view login history in Salesforce, you can either check a specific user’s record for their recent attempts or download a comprehensive log for the entire organization.

Step 1: Viewing History for a Single User

This is the fastest way to troubleshoot why a specific person cannot log in.

How do I view login history for a user? | Salesforce | Step 1

Navigate to Setup > Users > Users.
Click the Name of the user you wish to investigate.
Scroll down to the Login History related list.
Review the last 6 months of login attempts.

Step 2: Downloading Organization-Wide Login History

If you need to audit login activity for all users or view data older than what is shown on the user record, use the bulk tool.

How do I view login history for a user? | Salesforce | Step 2

Navigate to Setup > Identity > Login History.
To view recent activity immediately, select a view from the dropdown (e.g., All Logins).
To download the data for analysis in Excel, click the Download button.
- File Contents: You can choose to download the last 6 months of data as a .csv or .gzip file.
Click Save.

Step 3: Understanding the "Status" Column

In your technical guide, it is helpful to define what common login status messages actually mean for troubleshooting:

Status Message	Meaning	Recommended Action
Success	The user logged in successfully.	None.
Invalid Password	The user entered the wrong password.	Suggest a password reset.
User is Locked	Too many failed attempts have locked the account.	Click Unlock on the User Detail page.
Restricted IP	The user is trying to log in from an unauthorized network.	Check Login IP Ranges on the Profile.
Invalid Choice	Usually related to an expired or incorrect MFA/Verification code.	Ensure the user is synced with Salesforce Authenticator.

Step 4: Technical Specifications

Data Retention: Salesforce stores login history for the past 6 months.
Tracking: This includes logins via the browser, Salesforce Mobile, API, and Third-Party Integrations.
Login Type: The history will specify if the user used SAML (Single Sign-On), Application (Standard login), or OAuth (Connected Apps).

Last Updated 2nd February 2026.

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